Terms of Service

These terms govern your use of Romero, operated by Tryromero Pty Ltd (ABN 37 394 341 077). By creating an account you agree to them. If you are agreeing on behalf of a clinic, you confirm you are authorised to do so.

Romero helps you keep a list of practitioners, measure how far they are from your clinic, write to them from your own connected mailbox, and track those conversations. Romero does not supply practitioner contact details and does not send anything you have not read and approved.

You are responsible for keeping your sign-in details secure and for activity that happens under your account. Tell us promptly at harley@romero-org.com if you believe it has been accessed by someone else.

You decide who to contact and what to say. You are the sender of those messages. You are responsible for ensuring your outreach complies with the law that applies to you, including the Spam Act 2003 (Cth) and the Privacy Act 1988 (Cth).

You agree that you will not use Romero to:

• send messages to people who have asked not to be contacted;
• send bulk unsolicited commercial email unrelated to recruitment;
• misrepresent who you are or which clinic you represent; or
• upload contact details you do not have a lawful basis to hold.

Romero adds your clinic’s name and an opt-out line to every message, and blocks sending to anyone who has opted out. These are safeguards, not a substitute for your own compliance.

Connecting Gmail or Outlook authorises Romero to send and read email on your behalf for the purposes described in our Privacy Policy. You can disconnect at any time in Settings, or revoke access from your email provider directly.

We aim to keep Romero running but do not promise uninterrupted service. We may change or withdraw features, and we may need to suspend access for maintenance or to protect the service.

Romero is provided as is. To the extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential loss, including lost business or lost opportunity.

Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded. Where we are permitted to limit liability, our liability is limited to resupplying the service or the amount you paid us in the twelve months before the claim, whichever is greater.

You may stop using Romero and ask us to close your account at any time. We may suspend or close an account that breaches these terms. Our Privacy Policy explains what happens to your data afterwards.

These terms are governed by the laws of Victoria, Australia, and the courts of that state have jurisdiction.

Tryromero Pty Ltd (ABN 37 394 341 077)
12 Wilson Street, South Yarra VIC
harley@romero-org.com